OPPORTUNITIES AND CHALLENGES OF HARNESSING CLOUD COMPUTING OF E-GOVERNMENT IN MALAWI

Abstract

This study examines the opportunities and problems of adopting cloud computing technologies for e-government and in Malawi. The study intends to examine the possible benefits and challenges associated with harnessing these digital breakthroughs to improve governmental operations and service delivery in the country. The research investigates the current landscape of e-government projects and cloud computing adoption in Malawi using a mixed-methods approach that includes surveys, interviews, and a literature review. According to the findings, using e-government platforms has the potential to dramatically increase administrative efficiency, transparency, and accessibility of public services. Additionally, cloud computing provides scalable, cost-effective solutions for data storage, processing, and collaboration among government departments. However, the report notes several constraints, such as insufficient internet infrastructure, data security concerns, capacity building requirements, and regulatory frameworks that must be addressed to fully realize the potential of these technologies. The in-depth examination into the dynamics of e-government adoption and the integration of cloud computing technologies inside Malawi's governmental structure yielded crucial insights into the current condition and prospective future development routes such as Knowledge of e-Government Services, Economic Potential and Empowerment and Policy and Strategy Implications. Future research endeavors should encompass longitudinal studies to monitor the impact of implemented strategies over time, exploring innovative approaches to augment awareness and inclusivity in e-government services. Long-term assessments of economic impacts and the efficacy of implemented strategies would be beneficial for refining policies and strategies.