A CRITICAL ANALYSIS OF THE IMPACT OF LABOUR TURNOVER ON ORGANISATIONAL PERFORMANCE- THE CASE OF UNICEF MALAWI

Abstract

This study critically analyses the impact of labour turnover on the performance of an organisation. This study investigates the impact of labour turnover on the performance of the United Nations in Malawi with particular emphasis on United Nations Children Fund (UNICEF). The four specific objectives of the study are to analyse the magnitude of labour turnover at UNICEF Malawi, identify the major causes of labour turnover, and ascertain the impact of labour turnover and then suggest strategies to address labour turnover. The methodology used in the analysis of the impact of labour turnover is both qualitative and quantitative methods. The tools used for data collections are the questionnaires and interviews. The target population for the study is the UNICEF current and former staff members. The study major findings include that there is a high turnover rate at UNICEF. Apparently, the major causes of labour turnover relates to compensation, performance and management style. The high labour turnover has resulted in increased volumes of work, lack of committed staff, increase in operating costs, loss of competitiveness and damage to organisation image. The study has concluded that high labour turnover is affecting the performance of UNICEF and has recommended a review of performance management, closer involvement of management in development of job descriptions and streamlining the reporting lines. These recommendations have been made with the aim of improving the overall organisational performance of United Nations Children Fund (UNICEF) in Malawi